CUSTOMER SUPPORT

MAKING DEPOSITS AND WITHDRAWALS

Deposit cash by debit/credit card
You can deposit funds securely online using a debit or credit card. There is a 2% charge for payments made by credit card

If you did not register a card when you opened your account, you can do so by clicking the Credit My Account button and then Add Card. Alternatively, you can call the Customer Support team on +44 (0)20 7456 7061.

Deposit cash via bank transfer
You can deposit funds directly into our bank account - please ensure you use your full name and www.FinancialSpreads.com account number as a reference. Our bank accounts are held at Barclays Bank, 54 Lombard Street, London EC3. The details of our bank accounts are below:

To deposit sterling:
London Capital Group Ltd
Account Number: 70509868
Sort Code: 20-77-67
IBAN GB65 BARC 2077 6770 5098 68

To deposit euros:
London Capital Group Ltd
Account Number: 74416200
Sort Code: 20-77-67
IBAN GB14 BARC 2077 6774 4162 00

To deposit US dollars:
London Capital Group Ltd
Account Number: 68779833
Sort Code: 20-77-67
IBAN GB78 BARC 2077 6768 7798 33

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Deposit cash via cheque
Please make your cheque payable to London Capital Group T/AS FinancialSpreads.com and send it to FinancialSpreads.com, FinancialSpreads.com , FREEPOST, 2nd floor, 6 Devonshire Square, London, EC2M 4AB. We will not credit your account with these funds until your cheque has cleared.

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How do I withdraw funds from my account?
If you would like a refund from your FinancialSpreads.com account, please email us or call us (+44 (0)20 7456 7061) advising us of the amount you wish to receive and confirming the last 4 digits of the card you would like us to refund.

It can take up to 3 - 5 working days for the funds to appear in your account. It is not possible to refund monies back to a Mastercard.

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Contact FinancialSpreads.com
Telephone:
+44 (0)20 7456 7061
Dealing Lines:
+44 (0)20 7456 7060
Support:
+44 (0)20 7456 7061
Email:
Fax:
+44(0)20 7665 9498

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