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Introduction:
At London Capital Group, we are committed to maintaining the highest standards of integrity in our business. In the course of our business, it is necessary to collect Personal Information about our potential clients. We take this activity seriously and seek to provide fair, secure and appropriate methods for the handling of Personal Information. All such activities are intended to be consistent with both generally accepted privacy ethics and standard business practices. Your Personal Information may be shared with a limited number of trusted partners and/or affiliates of LCG where such use is restricted to the management of your account and will not breach any elements of the UK Data Protection Act 1998.
If you have any questions or comments about London Capital Group's Privacy Policy, you can contact our Customer Support Team: support@FinancialSpreads.com or +44 (0)20 7456 7061
Personally Identifiable Information
London Capital Group will only collect personal information when you specifically and knowingly provide it to us. If you open a London Capital Group live spread bet account, you will be asked for information regarding your name and address, employment and salary details. As part of the current Anti-money laundering regulations, we are required to establish proof of your identity and address details. This process is conducted using information provided by Identification Verification agencies. You maybe asked to supply additional information to support any unsuccessful verification attempts.
Where stated we may use the personal information you provide to contact you in the future about London Capital Group’s products and services. We only hold data which is necessary to offer the services provided on our website.
Third Party Sites
This web site contains links to other web sites. Please be notified that London Capital Group cannot be held responsible for the privacy practices of other web sites. We encourage all visitors to be aware and read the privacy statements of each and every web site that collects personally identifiable information.
Privacy Statement Changes
London Capital Group may change this privacy statement at any time. You are advised to read this statement each and every time so that you are satisfied with the privacy conditions under which you provide London Capital Group with your personal information.
UK Data Protection Act 1998
The Government of the United Kingdom passed a Data Protection Act in 1998. London Capital Group is bound to comply with the principles of good practice in the processing of personal data. Details of Data Protection registration may be found on their website www.dpr.gov.uk
Retention of records
We will keep Personal Information only as long as it is necessary, including for the purposes of updating the product or services or as required by law. When the Personal Information is no longer required, it will be destroyed either by shredding or other approved destruction methods to prevent unauthorized parties from gaining access to the information during and after the process.
We will safeguard information in our custody
We have developed and will maintain security procedures to safeguard Personal Information against loss, theft, copying, and unauthorised disclosure, use or modification. Access to Personal Information is restricted to employees and authorised service providers who need it to perform their work.
Cookies
How is your Personal Information collected by our website?
Personal Information may be submitted to both the public and private areas of our website.
Personal Information may be submitted on our website in two areas:
- Public Area
If you do provide your name and address on the public area of this website in order to request information about our products and services, you may voluntarily provide additional personal information. You will be asked to provide your Personal Information in this area for the purposes of registering with London Capital Group and opening an account with us.
- Private Area
If you are already one of our customers and have opened an account with us, you must use a password to enter the London Capital Group website. A "session cookie" is used to enable you to leave and re-enter our website without re-entering your password. Our web server will record the pages you visit within our website.
To ensure a good quality of service we may monitor and record any communication you have with us whether in writing, by phone or by electronic mail. E-mail is not encrypted to / from either the public or private areas of this website. London Capital Group recommends that you do not send us Personal Information by e-mail.
How we use Cookies on our Site and what Information we collect.
For information about cookies please refer to www.allaboutcookies.org
Session Cookies.
We use session cookies for the following purposes:
- To allow you to carry information across pages of our site and avoid having to re-enter information.
- Within registration to allow you to access stored information.
- Non personal data for tagging purposes only (by random number)
Persistent Cookies.
We use persistent cookies for the following purposes:
- To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.
- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website.
- To internally identify you by account name, name, email address, customer ID, currency and location (geographic and computer ID/IP address)
- To differentiate users who are on the same network to enable us to correctly allocate bets to the appropriate account.
- Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.
Third Party Cookies
Third parties serve cookies via this site. These are used for the following purposes:
- To serve advertisements on our site and track whether these advertisements are clicked on by users.
- To control how often you are shown a particular advertisement.
- To tailor content to your preferences.
- To count the number of anonymous users of our site.
- For website usage analysis
Use of Web Beacons.
Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.
Disabling/Enabling Cookies.
You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
To find out how to enable/disable cookies see www.allaboutcookies.org
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