CUSTOMER SUPPORT

How do I open an account?

You can open an account online. Our online application form is completely secure and will take you about 10 minutes to complete. In accordance with money laundering regulations, we will conduct a check to verify your identity and address.

You will know if your account has been activated within ½ hour of applying (assuming you do so between 0800 and 1730, Monday to Friday).

FinancialSpreads.com offers deposit accounts, which mean that you can begin trading once you have deposited funds into your account. To see how you can credit your account, click here

To apply for a FinancialSpreads.com spread betting account, please follow the Open an Account link from the FinancialSpreads.com home page.

Alternatively, you can request a copy of our corporate brochure, which includes an application form by following the Open an Account link on the FinancialSpreads.com home page.

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How do I log into FinancialSpreads.com?

You can log into your FinancialSpreads.com account using the log-in boxes at the top right of your screen. To log into your Demo account, click on "Log in to Demo Acct" on the home page.

1. Enter your username and password. (The password for your Live account will differ to your Demo account, more specifically, your Live account password will require a number as well as letters.)

2. Either click the Enter button or press return on your keyboard.

3. You should now be able to access your account details and view the trading screen.

4. You will need to deposit funds into your account before you make a bet.

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Contact FinancialSpreads.com
Telephone:
+44 (0)20 7456 7061
Dealing Lines:
+44 (0)20 7456 7060
Support:
+44 (0)20 7456 7061
Email:
Fax:
+44(0)20 7665 9498

Getting Started
How do I open an account?
How do I log into FinancialSpreads.com?
What is Spread Betting?

How does it work?

Try a Demo Account

Why should I spread bet?

What are the advantages?

What are the risks?

Why should spread betting interest me?

Beginners Guide
How to make a bet
Stop losses & Orders
How margin works
Rolling Daily Bets
Range of Products
Managing Your Account?
How do I change my contact info?
How do I change my password?
I've forgotten my username/password
Reviewing my Account
Making Deposits & Withdrawals?
How do I fund my account?
How do I withdraw funds?
How much do I need to deposit?
Technical Support
System Requirements
What browsers do you support?
Cookie Settings
How do I view the FinancialSpreads.com site?
I can’t log in to my live account
Cannot see complete trading screen
The site is very slow
Markets and prices screens appearing as grey
The message 'Server unavailable' is displayed
Can I trade using an Apple Mac?  
Other Tools
FAQs
Complaints Procedure
Glossary
Product Information (PDF)
Terms & Conditions
Beginners Guide